Values and e-Consumer Behavior

e-Consumer behavior models prior attitudes to predict e-loyalty in front values or another internal factors of customers. Scientific literature relegates to a second term the importance of values in purchase online like a predictive factor of e-loyalty. The following chapter explains why values will be determinant in consumer behavior online and e-loyalty

Modelo DIL-D ©: diagnosticando las acciones de responsabilidad social corporativa centradas en la integración laboral de personas con discapacidad

El principal objetivo de la presente investigación es analizar y diagnosticar el grado de implantación y desarrollo de las acciones de responsabilidad social corporativa que facilitan la integración laboral de personas con discapacidad (RSC-D). Para ello hemos desarrollado un modelo clasificatorio (Modelo DIL-D ©) y un instrumento diagnóstico que dota de herramientas objetivas a los profesionales, en aras de fomentar la integración laboral de personas con discapacidad. El instrumento desarrollado se ha administrado a responsables RSC y/o de RRHH de 42 empresas. Los resultados nos muestran la confiabilidad del instrumento, así como el ajuste del Modelo. Dos tercios de las empresas obtienen niveles altos de desarrollo en todas las dimensiones, si bien un 34,5 % bajos. El modelo establece las pautas de intervención que la empresa ordinaria debe seguir en aras de promover la integración laboral, facilitando las herramientas de diagnóstico que promueven la creación de entornos integradores

More than words: Promoviendo la integración laboral de personas con discapacidad

The main objective of this research is to analyse the degree of implementation of policies and strategies in various companies and special employment centres (CEE) in Spain. In both types of organizations, the most developed policies are those oriented towards external stakeholders. The management systems of selection and adaptation to the environment are those with the highest levels of deployment, while training and professional development are the least deployed. In companies, people with disabilities are perceived as the most involved group in terms of labour integration, while in the CEE the management team and the members of support units are perceived as more involved. This research helps HR managers to create the necessary conditions for all individuals to develop their competences, knowledge, experience and motivations in an employment context

Job satisfaction and turnover intention among people with disabilities working in Special Employment Centers: The moderation effect of organizational commitment

With the goal of contributing to the growth of research on people with disabilities in employment, in particular in relation to their job satisfaction (JS), organizational commitment (OC) and turnover intention (TI), this study explores the effect of job satisfaction on turnover intention among employees with disabilities, and the moderation effect of organizational commitment and its four dimensions on this main relationship. A total of 245 Special Employment Center (SECs) employees in Spain answered a questionnaire. To analyze the results a descriptive analysis with bivariate correlations across the variables was performed, and the moderation model was tested subsequently using macro PROCESS for SPSS by Hayes. For the significant effects, a pick-a-point approximation was used to interpret the results. The results show that organizational commitment and its dimensions have no significant effect on the direct relationship. However, some components of job satisfaction, such as the relationship with co-workers and with supervisors, play a significant role in the relationship with turnover intention when moderated by affective and value commitment. Our results show that it is important that human resources departments create conditions favoring a work environment with positive interpersonal relationships between employees and managers in order to minimize turnover intention at SECs

Investigación en el Erasmus Mundus Joint Master Degree WOP-P. Guía de Buenas prácticas (versión Octubre 2018)

El presente documento tiene por objeto ser una guía orientadora para los tutores en la fase de investigación. Con tal objeto analizaremos las diferentes fases que configuran el proceso de investigación en el Master Erasmus + WOP-P, en concreto, se analizaran los outputs esperados (Position Paper (o Project), Research Paper y Master Thesis), los roles y responsabilidades clave de los tutores HOME y HOST, la evaluación y el calendari

Job crafting, employee well-being, and quality of care

The main objective is to study the effects of job crafting activities of elder care and nursing home employees on their perceived well-being and quality of care in two European countries, Spain and Sweden. The Job Crafting, the General Health, and the Quality of Care questionnaires were administered to 530 employees. Correlations and hierarchical regression analyses were performed. Results confirm the effects of job crafting on quality of care (r = .291, p < .01; β = .261, p < .01; ΔR 2 = .065, p < .01) and employees' well-being (r = .201, p < .01; β = .171, p < .01; ΔR 2 = .028, p < .01). A positive linear relationship was found between job crafting and well-being in Spain and Sweden and with quality of care in Spain. On the contrary, in Sweden, the relationship between job crafting and well-being was not linear. Job crafting contributes significantly to employees' and residents' well-being. Management should promote job crafting to co-create meaningful and productive work. Cultural effects are proposed to explain the differences found

Spanish and Swedish eldercare managers' influence on employees

Purpose - Hierarchical and flat organizational types are predominant in Spain and Sweden, respectively. To study how managers' commitment and work overcommitment (WOC) affect employee well-being, and job perception in these different countries can shed insight on how to improve eldercare organization. The purpose of this paper was to study the association between eldercare employee exposure to managers' commitment and WOC, and employee mental well-being and job perception and how these associations differed between Spain and Sweden. Design/methodology/approach - A questionnaire with validated questions on commitment, WOC, mental well-being and job perception, operationalized as the perception of quality of care and turnover intent, was sent out to eldercare managers and employees in Spain and Sweden. t-Tests, χ2 and linear regression were applied to study the associations and differences between the countries. Findings - Interaction analyses revealed that Spanish employees' mental well-being and job perception were influenced by their managers' commitment and WOC in that manager commitment improved and WOC impaired well-being and job perception. However, the Swedish eldercare employees were not influenced by their managers on these parameters. Practical implications - The impact of managerial commitment and WOC differed between employees in Spain and Sweden, possibly because the preconditions for leadership varied due to differences in organizational type. Originality/value - This study compares the managers' impact on employee health and job perception in two countries with different organizational prerequisites. Moreover, managers' commitment and WOC were estimated by the managers themselves and did not rely on the employees' perception, which improved ecological validit

Cognitive job crafting as mediator between behavioral job crafting and quality of care in residential homes for the elderly

Extending previous studies on job crafting, the aim of the present study is to analyze the effect of job crafting on quality of care in residential homes for elderly people in two European countries (Spain and Sweden). We hypothesize that cognitive crafting could be a consequence of behavioral crafting and that it will mediate the relationship between behavioral crafting and the perception of quality of care. A correlational design was used, with two waves approximately 12 months apart (n = 226). Our results indicate that behavioral job crafting at T1 had an effect on cognitive job crafting at T2, relational job crafting at T1increases quality of care at T2, and the mediation effect of cognitive job crafting. These results indicate that we must differentiate between the two forms of crafting (behavioral and cognitive), not as indicators of the same latent construct, but as aggregates. Additionally, we point out two main implications for managerial practice. First, as relational job crafting has a direct effect on quality of care, it is important to assure an organizational culture oriented towards employees. Secondly, due to the mediation effect of cognitive job crafting, managers should facilitate meaningful work environments. To do so, jobs should be re-designed, increasing skills variety, identity and significance

Centres Especials de Treball: Plataformes d’Inclusió Laboral de Persones amb Discapacitat amb Estudis Superiors

Com a resultat del treball conjunt iniciat l'any 2000 en l'àmbit dels Recursos Humans per part de la Universitat de Barcelona i la Fundación Adecco, el 2012 es va constituir la "Càtedra Universitat de Barcelona - Fundación Adecco per a la integració laboral de persones amb discapacitat". Aquesta té per objecte analitzar i avaluar, des d'una mirada interdisciplinària que inclou la perspectiva psicològica, la legal i l’econòmica, el procés d'integració laboral de les persones amb discapacitat. La comunicació presenta la realitat de les persones amb discapacitat amb estudis superiors en el context laboral dels Centres Especials de Treball (CETs), donat el seu important paper com a empleadors d’aquest col·lectiu durant els anys de crisi econòmica (ODISMET, 2016). Específicament, s'analitza comparativament el grau de satisfacció, motivació, compromís, absentisme, i percepció d'ocupabilitat dels empleats amb discapacitat segons el seu nivell educatiu

Expertons and uncertain averaging operators versus correlational approaches: A case study on corporate social responsibility and effectiveness

The purpose of this paper is to explore the relationship between corporate social responsibility (CSR), work-life balance (WLB) and effectiveness by comparing a correlational approach, expertons method and uncertain averaging operators (uncertain average [UA], uncertain weighted average [UWA], uncertain probabilistic aggregation [UPA] and uncertain probabilistic weighted averaging [UPWA])